Privacy Policy

Privacy Policy for Anexa-Tech IT Limited

At Anexa-Tech IT Limited, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website shop.anexa-tech.com and/or engage with our services. Please take the time to review this policy to understand how we handle your information.

1. Information We Collect

We may collect various types of information from you, including:

• Personal Information: When you create an account, place an order, or interact with our Site, we may collect personal information such as your name, email address, phone number, shipping address, billing address, and payment details.
• Usage Information: We automatically collect information about your interactions with our Site, such as your IP address, browser type, pages visited, and time spent on the Site, to improve our services and provide a better user experience.

2. How We Use Your Information

We may use the information we collect for the following purposes:

• Order Processing: We use your personal information to process and fulfill your orders, communicate with you about your orders, and provide customer support.
• Personalization: We may personalize your experience on our Site by displaying tailored content and product recommendations based on your preferences and purchase history.
• Marketing Communications: With your consent, we may send you marketing communications, promotions, and updates about our products and services. You have the right to opt out of these communications at any time.
• Improvement of Services: We analyze usage data to understand how our Site is used, identify trends, and improve our products and services.

3. Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Our security measures include encryption, secure payment processing, and regular security audits. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure.

4. Sharing Your Information

We may share your personal information with trusted third-party service providers who assist us in operating our business, processing payments, and delivering products or services to you. These service providers are contractually obligated to use your information only for the purposes of providing services to us and are required to maintain the confidentiality and security of your information.

Additionally, we may disclose your information to comply with legal obligations or respond to lawful requests from public authorities.

5. Your Choices

You have the right to access, update, or delete your personal information. You may also opt out of receiving marketing communications from us by following the instructions in the communication or contacting us directly. Please note that even if you opt out of marketing communications, you may still receive transactional or administrative messages from us regarding your orders or account.

6. Changes to this Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the updated Privacy Policy on the Site. We encourage you to review this Privacy Policy periodically for any updates or changes.

7. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at info@anexa-tech.com. We are committed to addressing any concerns and ensuring the protection of your privacy.